CRM – market share and growth rates
According to Gartner, in 2014 market leader Salesforce grew their share of the CRM market by an incredible 28% whilst Oracle grew theirs by just 3%. Microsoft achieved an impressive 22% and SAP just 7%. Other CRM vendors, as a group, achieved 10%. Market Share Growth Rate Others 50.4 11.5 Salesforce 18.4 28.2 SAP 12.1 […]
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